Search found 490 matches

by gwtiltman
Tue May 17, 2016 10:24 am
Forum: Pilot Pos
Topic: Latest Release: Know bugs SQL320150915-P2
Replies: 8
Views: 3265

Re: Latest Release: Know bugs SQL320150915-P2

19. Order message or PLU with special character > causes print server to crash viewtopic.php?f=13&t=3060
by gwtiltman
Tue May 17, 2016 10:22 am
Forum: Troubleshooting
Topic: Print Server: Access Denied [5] Error in logs
Replies: 0
Views: 1283

Print Server: Access Denied [5] Error in logs

Should the printers not be working and you encounter an Access Denied [5] error in the print server logs you will need to clear out all print jobs in the printspooler and restart the print server. truncate table printspooler This is caused by either a plu or order message being sent to the printer w...
by gwtiltman
Fri Nov 13, 2015 8:34 am
Forum: Pilot Pos
Topic: Latest Release: Know bugs SQL320150915-P2
Replies: 8
Views: 3265

Re: Latest Release: Know bugs SQL320150915-P2

14. Banking report headings are misaligned. - A work around is available but is not recommended viewtopic.php?f=29&t=3055
by gwtiltman
Fri Nov 13, 2015 8:16 am
Forum: Pilot Pos
Topic: Latest Release: Know bugs SQL320150915-P2
Replies: 8
Views: 3265

Re: Latest Release: Know bugs SQL320150915-P2

13. Cannot save Loyalty and gifting to PDF, Pdf printer can be used as an alternative.
by gwtiltman
Thu Oct 08, 2015 3:48 pm
Forum: Troubleshooting
Topic: VendorUI:Save error on P2 Loyalty
Replies: 0
Views: 1404

VendorUI:Save error on P2 Loyalty

Hi All, If you experience a VendorUI: save error on the new P2 loyalty system please do the following. 1. Make sure all managers names are 15 Characters or less. When a managers name is 16 characters or more the system will fail to write to the Maxiday table as the field size “MANAGER” can only hold...
by gwtiltman
Fri Oct 02, 2015 10:15 am
Forum: Pilot Pos
Topic: Latest Release: Know bugs SQL320150915-P2
Replies: 8
Views: 3265

Latest Release: Know bugs SQL320150915-P2

The following list contains the known bugs and fixes present in the latest release of Pilot. Pro-forma invoice custom details not centred on Bond printers - this does not affect thermal printers. Main meal statistics report calculates incorrectly when drawn over 2 different months - drawing the repo...
by gwtiltman
Thu Jul 23, 2015 8:58 am
Forum: Pilot Pos
Topic: 20150915-SQL3P2 Release
Replies: 0
Views: 1013

20150915-SQL3P2 Release

Hi All, Please bear the following in mind when dealing with the new version (i.e. Panarottis rollout). This version is in pre-release and should not be installed at any site without express consent from either Tony or myself. 1. Release version is 20150915-SQ3P2, api 3.21 2. Print server is 5.23 old...
by gwtiltman
Wed Jul 15, 2015 9:28 am
Forum: Troubleshooting
Topic: Synchronise time with server
Replies: 0
Views: 1287

Synchronise time with server

Run the following in cmd prompt or saved as a bat file to synchronise the station time with the bb.

Code: Select all

NET TIME \\BB /SET /YES
by gwtiltman
Fri Jun 26, 2015 7:23 am
Forum: FAQ: Frequently Asked Questions
Topic: Restoring a database on SQL 2014
Replies: 0
Views: 1322

Restoring a database on SQL 2014

When restoring a database on SQL 2014 use restore "Files and File groups "and not database.

Selecting database will only allow you to verify.
by gwtiltman
Fri May 29, 2015 7:04 am
Forum: Troubleshooting
Topic: PilotLive is duplicating information
Replies: 0
Views: 1205

PilotLive is duplicating information

This occurs when the server and client are in different timezones.

Make sure that both machines are set to the same date and timezone (e.g. Harare/Pretoria).