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Print Server: Access Denied [5] Error in logs

Posted: Tue May 17, 2016 10:22 am
by gwtiltman
Should the printers not be working and you encounter an Access Denied [5] error in the print server logs you will need to clear out all print jobs in the printspooler and restart the print server.

Code: Select all

truncate table printspooler
This is caused by either a plu or order message being sent to the printer with a special character (e.g. ORDERIN>GRANT).

This causes the printserver to crash and halt printing.